Shipping and Returns

Last updated: September 20, 2025

Shipping Policy

At Aventrek, we are committed to delivering your orders promptly and efficiently. Below are the details of our shipping policies:

Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
Shipping Methods: We partner with reliable carriers such as UPS, FedEx, and USPS to ensure timely delivery.
Shipping Costs: Shipping fees are calculated at checkout based on order weight, dimensions, and destination.
Delivery Time: Estimated delivery times vary by carrier and destination. Domestic orders typically arrive within 3-7 business days.
International Shipping: We offer international shipping to select countries. Customs duties, taxes, and fees are the responsibility of the customer.
Order Tracking: Once shipped, you will receive a tracking number to monitor your shipment.
Lost or Damaged Shipments: Please contact us immediately if your order is lost or arrives damaged.

We want you to be fully satisfied with your purchase from Aventrek. If you need to return an item, please review our return guidelines below:

Eligibility: Returns are accepted within 30 days of delivery for unused, unopened, and undamaged products.
Non-Returnable Items: Certain items such as custom orders, special tools, and hazardous materials may not be eligible for return.
Return Process: Contact our customer support at [email protected] to initiate a return. Provide your order number and reason for return.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or shipping error.
Refunds: Refunds will be issued to the original payment method after we receive and inspect the returned item. Processing may take 7-10 business days.
Exchanges: Exchanges are handled as returns followed by a new purchase.

For questions regarding shipping or returns, please contact our support team: